Index Hotels has been strategically involved in the repositioning and management of the hotel, including the refurbishment of guest rooms, conferencing venues and ongoing upgrading of public spaces. Index has supported Fiesta Royale Hotel with marketing, sales, and revenue optimisation. The latter has included the implementation of world class systems from point of sales, property management, CRS, RMS, to guest management systems.
Index Hotels directed the rebranding of the Fiesta Royale Hotel and with the addition of the Fiesta Residences aided in the creation of the overarching brand – Fiesta Hotels and Residences. Today, the Fiesta brand is acknowledged as one of the leading local hotel brands in Ghana and West Africa.